Terms & Conditions

All efforts have been made to ensure the accuracy and currency of the content on this website, the same should not be construed as a statement of law or used for any legal purposes. These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the courts of India.

Privacy Policy

Department values the privacy of those who visit our websites and register for our services online.

Department believes that a strong electronic-privacy policy is crucial to the ongoing growth and success of the Internet as a service and as an information sharing medium. Department is committed to protecting your privacy online. To better protect your privacy, we provide you with this notice (the "Privacy Policy") explaining our online information practices for the Web site (the "Site"). We think it is important for you to understand when and why we collect personally identifiable information and how we may use it. This Privacy Policy describes Department data collection and use policies. Please read the entire Privacy Policy before providing any personally identifiable information to us. Department utilizes the following practices to safeguard any information that is provided to us by users of this website.

The information we collect

In order to provide service to you as a user of our website, we may require that you provide certain information to us. Common items may include, but are not limited to, your name, address, phone number, and Aadhaar for new users and for registered users.

How we use the information

By providing this information to Department, you are agreeing to allow us to utilize this information to complete all transactions that you request through this Web site. We may also use this information to communicate with you, such as to notify you about updates to our services / to assist you with questions you may have about our services. We may disclose personally identifiable information in response to legal process as permitted by relevant laws, for example, in response to a court order / subpoena in response to a law-enforcement agency's request.

Choices we provide you

We may contact you to provide you with information on our services that may be of interest to you.

Log information

When you access Department website, our servers may automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser kind, browser language, the date and time of your request and one / more cookies that may uniquely identify your browser.

About cookies

When you visit parts of the Department website, you may receive a text file called as cookies located in the browser directory of your computer's hard drive. A cookie is a small piece of information that a website can store on your computer for use by your Web browser. The cookie cannot be read by any website other than the one that created the cookie. Cookies enable this site to recognize and remember information that you consented to give this site, such as user information for registration / visits to portions of this Site that are most appropriate for your professional needs. As a result, the cookies should allow you to retrieve previous information and details. Other functionalities may be included in the future to make your online experience more efficient and personable. We do NOT use cookies to track / examine your surfing behaviour before / after leaving the Department Web site. For more information on cookies, you can point your browser to http://www.cookiecentral.com.

User communications

When you send an email / any other kind of communication to dom7[dot]revenue-mh[at]nic[dot]in, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

How to contact us

If you have any questions / concerns about our 'Privacy Policy' for this site, you may contact us at Office of the Deputy Secretary, Relief and Rehabilitation department, 14th Floor, New Administrative Building, Madam Cama Road, Mumbai – 400001 or e-mail us at dom7[dot]revenue-mh[at]nic[dot]in.

Terms of use

This 'Privacy Policy' is incorporated by reference in our 'Terms of Use', which set forth your rights and responsibilities and the terms and conditions that govern your use of this Site and its associated services. To review the 'Terms of Use', please click on the 'Terms of service' link at the bottom of each page on the Site.


Department will take reasonable and prudent precautions to ensure that your personally identifiable data is protected against unauthorized access, use, / disclosure if at all it is collected online.